Rooms overview

Contents

For help with navigating through Portal, click here.

The Rooms page shows a complete list of rooms onboarded into the Innomesh environment via Innomesh Room Manager. The columns shown in this view include the Room name, Zone, Power status, the room type and the alerts that are currently active in the room.

This list is sorted by default to show the rooms with the most active alerts but it can also be sorted by any of the aforementioned columns.

The Room “Type” is directly related to the name of the Template created in Innomesh Room Manager. Read more about Room Manager here.

Clicking on a row in the table will open up the Room Support View for the room on that row.

Clicking on the ellipsis menu on the right will show a hyperlink to the following pages:

Room Support View – For more information on this page, click here
Assets – For more information on this page, click here.
Insight – For more information on this page, click here.
Live Info – For more information on this page, click here.
Information – For more information on this page, click here
Alert History – Shown Below
Set Maintenance Mode – Puts the room in Maintenance Mode, Suppressing all alerts and adding the maintenance tag to the room in the list

If the room is an Space^VC room, a hyperlink to the room’s Crestron XPanel will show, whilst Space^CE rooms will show a hyperlink for the VNC.

The following information is associated with each column.

Room

This is a user-defined text field associated with the name of the room, configured in the Innomesh Room Manager platform.

Zone

The zone name is associated with the name of the High Availability cluster which controls and monitors the room. Read more about Zones here.

Power

The power status represents the rooms on or off state, reflecting the status of the in-room UI.

Type

The room type reflects the template in which the room is deployed upon. For a simple Pulse room, the template is simply Room Booking. For a Space VC room, the room type might be Boardroom, Lecture Theatre or UC Enabled Auditorium.

Alerts

The number of alerts that are active against the room separated by alert severity. These are represented by coloured badges that match the colours in the hotlist. The highest severity alerts will appear first and alerts will then be shown in descending severity. Clicking on one of these severity badges will go to the hotlist page with that room and severity selected.

Maintencance

If the room is in maintenance mode, a maintenance badge will be shown next to the ellipse.

The header of each column is a searchable field

Room Support View

By choosing ‘Room Support View’ from the ellipsis menu, you’ll be directed to the Room Suppor View for the associated room, as shown below:

This page provides you with a broad overview of the Room, its Assets and some information to assist in supporting the room.

Find out more about Room Suppor View through this Link

Assets

By choosing ‘Assets’ from the ellipsis menu, you’ll be directed to the assets associated with that room, as shown below:

This page provides you with the devices linked to the selected room.

Find out more about Assets through this Link

Insights

By selecting ‘Insights’ for a particular room from the ellipsis menu, you’ll be directed to the insights of that room as demonstrated below:

This page provides you with insights into the usage of your selected room.

Live Info

Select ‘Live Info’ from the ellipsis menu for a specific room to view a pop-up. This will display the live details based on Sight-enabled devices and the current room status, as illustrated below:

This page provides you with Live info of your selected room.

Information

By selecting ‘Information’ from the ellipsis menu for a particular room, you’ll be directed to its information tab for more convenient access. This page showcases the detailed room information set by your tenancy’s administrator.

This page provides you with information of your selected room.

Find out more about Information tab by clicking this link

Set Maintenance Mode

Selecting Set Maintenance Mode from the ellipsis menu for a specific room to will allow you put the room in maintenance mode from the Portal instead of doing so in room manager.

The pop-up that appears will show the room’s name and provide a space for you to explain why the room is being placed in maintenance mode.