Below are some of the most asked questions.
Innomesh Portal
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The Slack and Teams integrations are an add-on to the Innomesh services. Contact your Innomate representative for more information or via our website here.
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It is a calculation of the number of room-days that you have consumed in the given period. E.g. if you have 3 rooms that have been up for 7 days, you’ll have a total of 21 room-days if you select the time filter to the last 7 days.
In the above case, if you change your time filter to the last 3 days, it will be 9 room-days in the last 3 days.
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The Ops functionality is an add-on to the Innomesh services. Contact your Innomate representative for more information or via our website here.
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The Information page is an add on to the Innomesh services. Contact your Innomate representative for more information or via our website here.
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You can contact Innomate here.
SpaceVC
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Within the Innomesh Room Management Portal, edit the room by clicking on the room’s “pencil” button. Under the “Options” menu, select ‘Update XPanels’, check the XPanels that should be available for this room, then click “Update”. This will now load the XPanel links within the Innomesh Portal.
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The room can be deleted via the Crestron VC-4 web interface. Innomesh will re-provision the room and remove this error.
Innomesh SSO
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Yes we can, on request. A signing certificate is usually related to the IdP sign-out flow, which we do not usually enable, so in general a signing certificate should not be required.
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No, it does not. Attempts to do an IdP-initiated SSO will result in an error. Reference
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We do have the ability to set up authorisation on the service side. It is currently not a user-facing feature, so someone from Innomate will have to set it up for each user authenticated against your IdP. For a small number of users this is not a problem, but as the user base grows having the ability to manage your own users becomes invaluable.
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Unfortunately, not at this time, as AWS Cognito currently does not support this feature.
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Yes.
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Yes. Reference
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Yes – but we do not care for the value, only that it is present.
Do you have any un-answered questions? Contact Innomate here.