Innomesh v3.4.0 was released to production on 23/02/2024. Here is a summary of Innomesh this release:
New Features
Hotlist Alert History
The “Hotlist Alert History” feature is now generally available. This allows users to view the event history of a specific alert, of all alerts for a specific asset, and of all alerts for all assets in a global view.
For the alert history of individual alerts, access this by selecting “Alert History” under the “Alert Details” view:
For the Global Alert History, this can be accessed by selecting the options menu adjacent to the search bar:
Please note that only alert events that occur after 23/02/2024 will appear in the history.
Diagnosis
The ability for the Innomate/UXT support team to diagnose and add notes to an alert is now generally available. The diagnosis will be visible to Innomesh Hotlist users, and will show that the Innomate/UXT team has looked into an alert, with notes to assist your on-site team to troubleshoot and resolve the alert.
Q-Sys Interoperability
The ability to gather and view Q-Sys Core DSP Interoperability, design files, device properties, peripheral details, and other information is now in preview in selected tenancies.
To access this feature, navigate to the “Assets” tab and click on the Q-Sys device.
Enhancements
Disable Pulse/Sight Devices
You can now disable Pulse / Sight devices via room configuration.
Mass Resolve (Room Alerts)
The ability to mass resolve Innomesh Hotlist Alerts has been added.
Purge Alerts (Resolved Alerts)
The ability to “purge” a resolved Hotlist Alert has been added. This is useful in scenarios where users would like to start “afresh” for a room and would like to clear out all old alerts, such as when a room is being rebuilt from the ground up.
Refined “Alert Details”
The “Alert Details” view of Hotlist alerts is now constantly updated to reflect the current states of the room or asset. Previously the alert will show the states of the room or asset as they were at the creation time of the alert only. States that are now updated include:
- The current value of the room or asset property causing the alert. E.g. the current projector lamp hour value for lamp hour alerts.
- The current zone the room belongs to. This means that a room that has changed zones will now have its new zone shown correctly.
- The current IP address or hostname for the asset.
- The current maintenance state of the asset.
Resurfaced Alerts
Hotlist Alerts that have resurfaced are now permanently tagged as “resurfaced”. A resurfaced alert is one whose fault is detected to have resolved, but recurs within 60 minutes.
Alerts Threshold
The threshold value of Hotlist alerts is now shown in the Hotlist “Alerts Details” view.
Bug Fixes
- The case of a Hotlist Alert auto-resolving during a user operation to update the Alert (including adding notes to the alert, claiming the alert, etc) is now fixed.
- In Room Manager, an issue that causes ComPort Baud rates to not show has been resolved.
- In Room Manager, an issue with the “mass Pulse room deployment” operation not associating deployed rooms with the correct User Group has been resolved.
- In Room Manager, an issue where the column filter can get out of sync with the displayed rooms when the “Edit Room” window is closed has been resolved.
- An issue with timestamp discrepancies in the error logs has been resolved. Previously, the timestamp was using PST instead of the tenant timezone.