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Innomesh Portal overview

Contents

Introduction

The Innomesh Portal gives visibility over the entire environment, with rich visuals, an inbuilt Hotlist dashboard, Asset management and environment-wide Insights. This powerful tool gives the option to monitor the Infrastructure and network within your environment.

Pages

Hotlist

The Hotlist shows device and Infrastructure alerts are sorted into 6 categories, Critical, High Medium, Low, Resolved and Supressed. Alerts can be claimed and comments can be added. With an optional ServiceNow integration, ServiceNow tickets can be created.

Hotlist – The Hotlist page shows offline devices, Infrastructure alerts, Information alerts and more.

Vitals

The Vitals page shows Infrastructure vitals, such as memory, CPU, storage over time, and health check response times.

Vitals – Updated system health information for the network and the infrastructure where Innomesh is deployed.

Rooms

The Rooms page shows every room within the environment, with it’s On/Off status. If the rooms are SpaceVC or SpaceCE, there will be a hyperlink to the room’s XPanel or VNC.

Rooms – The Rooms page shows all rooms within the environment, with their system type and power status.

Information

The Information page allows customised information within user-defined fields to be added to rooms. Files, hyperlinks and images can also be added as a requirement, so your organisation is never left without the information it needs.

Information – The Information for each room in your environment including text, files, images and hyperlinks.

Insights

The Insights page shows metrics such as room usage, alerts over time, and total occupancy over time. It has a custom page, where graphs can be created and customised.

Insights – System insights such as most used rooms, rooms with the most interactions and time based insights on power and occupancy states.

Assets

The Assets page shows all devices within the Innomesh environment. An optional Ops add-on gives targeted device controls, which allows rebooting, firmware upgrades, preset recalls and more.

Assets – Birds eye view of every device in the system. Targeted device controls available such as rebooting and firmware upgrades – en-masse.

Logging In

The Innomesh Portal is restricted to authorised users who must log in using their single sign-on (SSO) credentials. In most cases, Innomesh is integrated to your organisation’s SSO, and access is governed by your organisation’s Innomesh administrator.

Innomesh Portal provides two levels of user access:

Administrator
Administrators have full access to the Innomesh Portal, including the Vitals, Insights and Administration pages.
Standard User
A Standard user only has access to the Hotlist, Rooms and Assets pages.

Standard users are restricted to just the Hotlist, Rooms, Information and Assets pages.

Users are automatically logged out after a period of time. This is typically 4 hours, but can depend on your organisation’s security policies.

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