• Space CE v2.15.2

    Released on 10/11/2025. Features & Enhancements: Ignored Sources AV Destinations have been enriched with a new property Ignored Sources.This new property is a list of source IDs that will be ignored when routing to that specific destination (AVoIP & matrix routes will not occur). IPTV Controls Enhancement IPTV configuration objects…

  • Space CE v2.15.1

    Released on 15/10/2025. Features & Enhancements: Recorder Functionality Enhancement:The recorder functionality has been uplifted with capability to show a warning on the UI when the recorder device goes offline. Configurable Video Mute CapabilityAV Displays can now be manually marked as video mute capable, to accomodate for displays that only support…

  • Space CE v2.15.0

    Released on 22/09/2025. Features & Enhancements: Pods with UI:CE v2.15.0 allows for pods to be defined in a room, with a user interface specific to the pod. Pod UI functionalities supported: The following sections have been added to the configuration: Recorder Section Cleanup:The recorder settings section has had the following…

  • Space CE v2.14.1

    Released 27/08/2025. Features & Enhancements: Default Source Routing Overhaul: Prior to this version, default source selection was only possible by macros OR in single display systems: by setting a source’s Select By Default flag.Additionally, the behaviour for automatically routing AV sources that had sync detected (aka. hot plug) was not…

  • Space CE Configuration: Extron IN16xx Series Switchers

    This guide outlines Space CE configuration definitions for Extron IN16xx Series switchers. Devices of type “Switcher” only require to have an Input Switch defined for the switch to be actioned. This is defined under AV Sources. Familiarity with the AV Sources documentation page is important, as it outlines how to…

  • Space VC/CE, Sight and Pulse Platform Tiers

    This is an overview section that outlines which tabs, graphs, and features are available across the different tiers: Space, Sight, and Pulse. Vitals – VNOC TIER SPACE PULSE SIGHT Active Alerts ✔ ✔ ✔ Active Alerts Over Time ✔ ✔ ✔ Active Alerts over Time ✔ ✔ ✔ Innomesh Healthcheck…

  • Smart Room Attributes

    Overview The Smart Room Attributes page in Innomesh enables users to view, edit, and create custom room attributes. Instead of manually checking each room to answer questions like how many displays are there or are the microphones active, users can define their own attributes. These smart attributes make it possible…

  • Microsoft Teams Rooms

    Overview The Microsoft Teams Rooms (MTR) intergration enables users to connect MTR devices to the platform, allowing for real-time monitoring through logs and detailed device information. It also collects data from Microsoft Teams devices to provide insights, all presented in a clear and organized format. Device List Viewing devices in…

  • Administration Settings

    Settings The Settings page lets users manage key platform options by enabling or disabling Change Mode and ServiceNow Incident Automation . Each setting includes a short description to explain its purpose. When enabling a setting like Change Mode, a confirmation popup appears to verify the user’s intent. By selecting “YES,…

  • Space CE Configuration: Macros

    Macros are a way to dynamically execute functionality from an event or time based trigger. Some examples of macro usage: Macros are composed of triggers and actions. Triggers can be one of the following: Event Based Trigger Triggered when a room / device state changes. Time Based Trigger Triggered when…

  • Space CE Configuration: AV Destinations

    In a Space CE configuration, the AV Destinations section defines the destinations that sources are that will be available to be shared to destinations in the room. Each AV Destination object defines information necessary to render the destination on the UI, as well as routing information. There are multiple types…

  • Space CE Configuration: AV Sources

    In a Space CE configuration, the AV Sources section defines the sources that will be available to be shared to destinations in the room. Each AV Source object defines information necessary to render the source on the UI, as well as information for routing the source. Config Properties: Below is…

  • Space CE: Setting up Crestron Touch Panels for HTML Control

    Space CE allows the use of HTML UI, which can be loaded on supported touch panels to control the AV system. This article covers the device setup necessary for loading the HTML UI on to Crestron touch panels. Gathering HTML UI URL The URL that is to be loaded on…

  • Space CE Configuration: Extron Crosspoint DSP

    In Space CE, Extron DSP control has been broken down to multiple different Block ID’s to group together the Extron Block IDs. The Innomesh Block IDs, in combination with the channel ID, allow for a user friendly configuration, without requiring extensive knowledge of Extron Object IDs. The groupings are as…

  • Asset PDU Association

    What is PDU Association? A Power Distribution Unit (PDU) supplies power to multiple devices in an environment. The PDU Association feature allows you to control the power state of your assets without the need to separately manage the PDU. When a device is linked to a PDU outlet, the associated…

  • Innomesh Portal Walkthrough Part 7 – Administration and Asset Profiles

    This video explains the Administration and Asset Profiles section, showing how to set up asset profiles from scratch, map drivers, and create pulse drivers. It covers essential administrative tools, including logs, custom fields, and managing operational actions. Additionally, it demonstrates how to configure role-based access control (RBAC) to manage user…

  • Innomesh Portal Walkthrough Part 6 – Assets

    This video covers the Assets section, where users can view and manage all AV devices across their tenancy. It provides an overview of every asset, showing detailed information such as model, IP, and MAC addresses. Users can also trigger actions like restarting touch panels, setting sources, adjusting volume levels, and…

  • Innomesh Portal Walkthrough Part 5 – Insights

    This video provides a detailed walkthrough of the Insights section, offering a deep dive into how rooms and technology are used across the tenancy. It covers efficiency metrics, alerts, and subscriptions, with dashboards explaining the data collected by Innomesh. Learn how to interpret and leverage these insights for better room…

  • Innomesh Portal Walkthrough Part 4 – Information

    In this video, users can learn more about the Information tab, which provides an overview of additional data for Innomesh rooms. Beyond the standard platform details like device IPs and MAC addresses, this section allows users to store custom information such as schematics, links, locations, bookings, and more. It offers…

  • Innomesh Portal Walkthrough Part 3 – Rooms

    This video covers the Rooms section, a key part of the portal where users can get an overview of all rooms in their environment. It focuses on the room support view, demonstrating how to use the available controls and insights for managing and troubleshooting each room.

  • Sight – Insights and Room State Mapping

    Sight Insights Driven from the Innomesh cloud, Sight pulls live data from room assets using native communication protocols. It enriches this data with room and asset profiles to present a rich view of all rooms and assets in a user’s environment. Insights configuration for Innomesh in Sight rooms. This is…

  • Room Operations for Innomesh Sight

    Room Operations – Innomesh Sight Leveraging Innomesh Ops, administrators can now set up Ops for an Innomesh Sight room. This is done by mapping a room Ops action to one or multiple asset Ops actions. These room Ops actions will then be displayed in the room’s context menu on the Rooms page of the Innomesh Portal….

  • Innomesh Portal Walkthrough Part 2 – Vitals

    In this video, we guide you through the Vitals section of the Innomesh platform, providing access to critical dashboards that monitor infrastructure, rooms, alerts, network, and Pulse (monitoring). You’ll also explore the VNOC (Virtual Network Operating Center), a real-time dashboard designed to be on at all times for continuous monitoring…

  • Innomesh Portal Walkthrough Part 1 – Alert Hotlist

    In this video, we go through the Alert Hotlist, the core feature of the Innomesh platform. You’ll learn about its key functionalities, how to navigate the interface, and how it plays a crucial role in monitoring and managing alerts.

  • Ops Overview

    Ops add-on OPS is a versatile and powerful addon designed to enhance your room control and monitoring experience, regardless of which Innomate subscription you add Ops to. Whether you have a Pulse, Sight, or Space subscription, Ops is a valuable addition to your Innomesh deployment. This allows users to: With…

  • VC-4 Gateway

    VC-4 Gateway, which is a special type of “room” deployed to Crestron VC-4, acts as a bridge between native Crestron devices and Space CE. It offers a number of benefits, including allowing Crestron devices to operate in a vendor agnostic AV control environment alongside other vendor’s devices and user interfaces,…

  • Q-Sys Interoperability

    Previously, a significant gap existed across environments with Q-Sys integrations, due to a lack of access to data across the Q-Sys ecosystem. This translated to a number of critical challenges for an AV environment in terms of availability, reporting, functionality, automation and observability constraints. With no notifications for server faults, complex manual…

  • Password Management (Sight)

    You can now manage passwords for Sight-configured devices. Features This allows Administrators to: How to Access Password Management Password Management is available for sight rooms that are on Innomesh version 3.4.1 or greater. To access Password Management in Innomesh Room Manager, first open a Sight room. Then, click the “Edit…

  • Mass Upgrade/Downgrade Sight

    You can now efficiently execute mass upgrades from Pulse to Sight, and Mass downgrades from Sight to Pulse. To upgrade a room, click “Edit Configurations” in the room’s action bar within the Rooms section. Once you’re on the room’s configuration page, hover over the Options button in the top-right corner. A dropdown menu…

  • Site Filter

    “Site” allows categorisation of rooms based on physical location, such as campus or city. Users can filter rooms by site in Innomesh Room Manager and Portal, with the ability to restrict user access to specific sites. You can also manually update the site while updating or creating rooms. This can…

  • Room Support View

    Room Support View This “single pane of glass” provides a dashboard style overview of a room’s key information, providing a simple, powerful way for support teams to quickly understand all aspects of a room, and take effective action. Room Support view includes the room’s alerts and alert history, room assets,…

  • Innomesh v3.1.0

    Innomesh v3.1.0 was released to production on 29/07/2023

  • What is Innomesh?

    Introduction to the Innomesh SaaS platform

  • Innomesh Portal overview

    Introduction The Innomesh Portal gives visibility over the entire environment, with rich visuals, an inbuilt Hotlist dashboard, Asset management and environment-wide Insights. This powerful tool gives the option to monitor the Infrastructure and network within your environment. Pages Hotlist The Hotlist shows device and Infrastructure alerts are sorted into 6…

  • Live Info

    Innomesh Portal – Live Info

  • Add-ons

    Optional add-ons available with Innomesh products

  • Vitals overview

    Innomesh Portal – Vitals overview

  • Hotlist Overview

    Everything you need to know about the Innomesh Portal Hotlist.

  • Innoportal Hotlist

    The Innomesh Portal Hotlist uses real-time data gathered from the live environment to detect potential issues, and notify users to these issues by means of “hotlist alerts”.